Cookies Policy
Last Updated: September 17, 2025
Welcome to Knox & Dobson (“we”, “us”, “our”). This Cookies Policy explains how and why cookies and similar technologies are used on our website knowanddobson.com (the “Website”), what types of cookies we use, how you can control them, and what your choices are. By using our Website, you consent to our use of cookies as described in this policy, subject to your choices.
What are cookies and similar tracking technologies
- Cookies are small text files placed on your device (computer, tablet, mobile) when you visit a website. They store information that can be retrieved by the website on later visits or by other websites/domains.
- Other similar technologies may include pixels, web beacons, local storage, session storage, fingerprinting, embedded content, etc. Wherever they function as persistent or session identifiers, these are treated similarly to cookies under many privacy laws.
Why we use cookies
We use cookies and similar technologies for various purposes, including but not limited to:
- To enable basic site functionality and ensure the Website operates reliably (essential or strictly necessary cookies).
- To remember your preferences (e.g. language, display settings, shopping cart if applicable).
- To analyze site performance, traffic, and usage (analytics & performance cookies).
- To deliver targeted or personalized content and advertising (marketing/advertising cookies).
- To improve your user experience (e.g. by remembering choices, reducing repeated requests).
- For security, fraud prevention, and to detect malicious activity.
- Essential cookies are strictly necessary for the Website to function. These may be used without your prior consent in many jurisdictions (e.g. under GDPR, “legitimate interest” may apply where functionality is essential).
- Non-essential cookies (preferences, analytics, marketing) require your consent (opt-in) before placing them (or activating them) on or via your device, under EU-GDPR, UK-GDPR, and similar privacy laws.
- Where applicable (e.g. California, US states), we also provide information and opt-out rights in compliance with CCPA, CPRA, or other state privacy laws.
Types of Cookies Used
Below is a breakdown of the different cookie categories we use on knowanddobson.com, including examples, purposes, and retention periods. Exact names, providers, and durations should match what is actually deployed; these are illustrative placeholders.
| Category | Purpose | Typical Cookie Names / Providers | Duration |
|---|---|---|---|
| Essential / Strictly Necessary Cookies | These cookies are necessary for the site to work properly. They enable core functions such as security, identity, session management, load balancing, etc. Without them, some parts of the site may not function. | e.g. session_id, csrf_token, authentication cookies | Session (deleted when browser closed) or persistent for short period (e.g. 1-2 days) |
| Performance & Analytics Cookies | To collect anonymous statistical data about how visitors use the Website: which pages are visited most, where users drop off, site speed metrics, etc., so we can improve the experience. | Examples: Google Analytics (_ga, _gid), Hotjar / other heatmap tools, etc. | Typically 24 hours to 2 years, depending on tool |
| Functional / Preference Cookies | To store your preferences such as language, region, font size, theme settings, etc., so that we can personalize your experience. | Examples: language_pref, theme, etc. | Often persistent, e.g. 30 days to 1 year |
| Marketing / Advertising Cookies | To deliver more relevant ads, track the effectiveness of ad campaigns, social media integration, retargeting, etc. These cookies may track you across websites. | Examples: Facebook Pixel, Google Ads cookies, DoubleClick, etc. | Often persistent (e.g. up to 1-2 years) or varying durations depending on provider |
Cookie consent and control
- On your first visit (or when we update this policy in a material way), you will be shown a cookie banner / consent pop-up that explains what categories of cookies we use beyond essentials. You will have the option to accept, reject or customize (opt-in/opt-out by category).
- You may withdraw or change your consent at any time through a “Cookie Settings” or similar link present on the Website (commonly in the footer or privacy settings section).
- Some functional preferences may be stored via cookies that make future visits more convenient; however, you can disable such cookies if you prefer.
- If you reject non-essential cookies, some features or functions of the Website may be limited or unavailable.
How to manage cookies Through Your Browser/Device
You can also control or delete cookies through your browser settings. The methods vary by browser, but generally:
- You can refuse to accept cookies; or
- Delete cookies that are already stored; or
- Block third-party cookies; or
- Set preferences for certain sites.
Below are links for managing cookies in some common browsers:
- Chrome
- Firefox
- Safari
- Microsoft Edge
- Mobile browsers
(You should insert actual links or instructions for major browsers)
Cookie Retention
- We retain cookies and associated data only as long as necessary for their purpose, or as long as required by law.
- For analytics/marketing cookies, retention may go up to 1 or 2 years depending on the service provider and the purpose.
- For essential or strictly necessary cookies, retention is usually short (session or minimal duration necessary).
- Data derived from cookies (e.g. aggregate usage patterns) may be stored longer, but in anonymized or pseudonymized form so individuals cannot be identified (unless you’ve expressly consented or as required by law).
Your Rights & Choices
Depending on your location and applicable law, you have a number of rights with respect to cookies and your personal data:
- Right to accept or reject non-essential cookies (consent).
- Right to withdraw consent at any time, in the same manner as consent was given.
- Right to access information about what cookies are set, who sets them, their duration, and purpose.
- Right to object to certain processing, e.g. marketing or profiling.
- Right to erasure or deletion of information collected via cookies, subject to legal and contractual requirements.
- Right to lodge a complaint with a supervisory authority if you believe your rights under data protection law have been violated.
Legal & Regulatory Compliance
- We aim to comply with applicable data protection and privacy laws, including (but not limited to) the European Union General Data Protection Regulation (“GDPR”), the UK Data Protection Regime, the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable laws depending on where visitors reside.
- If you are a resident of the European Economic Area (EEA), United Kingdom, or California, specific rights under those laws may apply (e.g. “Do Not Sell My Personal Information” under CCPA/CPRA).
Cookies Used on This Website
Below is a (non-exhaustive) list of actual cookies we use, grouped by category. We recommend you maintain this list by auditing your website tools periodically. Replace the placeholders with your actual cookie names, providers, purpose, and duration.
| Cookie Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
session_id | Knox & Dobson | Essential | Maintains user session/state while navigating pages | Session |
csrf_token | Knox & Dobson | Essential | Security protection against cross site request forgery | Session |
_ga | Google Analytics | Analytics | Used to distinguish users for site traffic analysis | 2 years |
_gid | Google Analytics | Analytics | Distinguishes users | 24 hours |
language_pref | Knox & Dobson | Functional | Remembers language selection | 30 days |
theme | Knox & Dobson | Functional | Remembers choice of light/dark mode | 30 days |
fb_pixel | Facebook / Meta | Marketing | Track conversions, retargeting | 90 days |
ads_cookie | Google Ads | Marketing | Used for advertising display, retargeting | 1 year |
hanges to this Cookies Policy
- We may update this Cookie Policy from time to time (for example when we change or add cookies, or when laws or regulations change).
- We will indicate the date at top of policy, and when appropriate, we may notify you (e.g. via banner or notice) if changes are material.
- Your continued use of the Website after such changes constitutes your acceptance of those changes, pursuant to your chosen cookie preferences (or as required by law).
Depending on where you or visitors are located, the following may also apply:
- European Union / EEA / UK
- Requirements under the ePrivacy Directive / UK ePrivacy regulation concerning consent.
- “Consent” must be freely given, specific, informed, and unambiguous. No pre-ticked boxes. Exabeam+2clym.io+2
- Show “Reject” or “Decline” option at same level as “Accept” in consent banner. OneTrust+2Exabeam+2
- California / U.S. States
- Provide notice of “sale” / sharing of personal information if any under CCPA/CPRA.
- Allow opt-out via Do Not Sell My Personal Information link or settings.
Best Practices
To ensure our use of cookies respects your privacy and complies with laws, we follow these best practices:
- Only load or activate non-essential cookies once you have given consent.
- Make sure consent mechanism is clear, easy to find, not deceptive, and offers granular control by category. Exabeam+2TrustArc+2
- No pre-ticked boxes or implied consent for non-essential cookies. OneTrust+1
- Provide an easy way for you to withdraw consent at any time. clym.io+1
- Regularly audit the cookies we use to ensure the policy is up‐to‐date.
- Keep retention periods minimal, necessary, and documented.
- Use clear, plain language when describing cookies, purposes, and user rights.
Contact Us
If you have questions about our use of cookies or this policy, or if you wish to exercise your rights, please contact us. If you are located in the EU/UK and have concerns, you may also contact your local Data Protection Authority.
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